Refund Policy

QB Accounting Services LTD believes in transparency and clarity in all service engagements. This Refund Policy outlines the conditions under which refunds may be requested and processed.

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Eligibility for Refund

A refund request is eligible only when both of the following conditions are met:

• The request is raised within 72 hours of service completion

• A Satisfaction Confirmation email has been sent by the customer on the service completion date

If either condition is not met, the refund request will not be considered.

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Refund Amount

• Eligible refund requests will receive a 50% refund of the total service amount paid

• The remaining amount is retained for time, resources, and service execution already completed

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Non-Refundable Situations

No refund will be issued in the following cases:

• No Satisfaction Confirmation email is received from the customer

• The refund request is submitted after 72 hours from service completion

• The service has been completed and confirmed by the customer

• Requests related to scope changes, third-party issues, or factors outside the defined service scope

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Service Completion Confirmation

• Services are considered completed once the customer provides confirmation via email

• Completion confirmation signifies acceptance of service delivery

• Post-confirmation refund requests will be reviewed strictly as per this policy

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Refund Request Process

To request a refund, the customer must follow this process:

1. Submit a refund request via email

2. Include service details and the Satisfaction Confirmation reference

3. The request will be reviewed internally for eligibility

4. Approved refunds will be processed within 7 working days

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Mode of Refund

• Refunds are processed using the original payment method

• Processing timelines may vary depending on banking or payment gateway procedures

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Important Notes

• QB Accounting Services LTD provides services as independent professional engagements

• Refunds are not applicable for partially delivered or fully completed services outside the defined refund conditions

• This policy is strictly enforced to ensure fairness and service integrity

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Policy Updates

QB Accounting Services LTD reserves the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with immediate effect.

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Contact Information

For refund-related queries, please contact:

QB Accounting Services LTD
📍 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📞 +44 774 696 3077
🌐 https://qbaccsltd.com/

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